At CleverWa, we are committed to providing high-quality consulting services with transparency and professionalism. This Return and Refund Policy explains the terms under which refunds may be considered.
1. General Policy
Due to the nature of consulting services, all purchases are considered final once the service has been initiated. Time, expertise, and customized advice are invested from the beginning of the engagement.
2. Eligibility for Refunds
Refunds may only be considered if no substantial services have been rendered and if a written cancellation request is received within 24 hours of initial payment. Each refund request will be reviewed individually.
3. Non-Refundable Services
The following services are non-refundable:
Completed consultations
Delivered financial structuring plans
Customized reports and analysis documents
4. Cancellation Policy
If you wish to cancel a scheduled service, you must notify us at least 24 hours in advance. Failure to provide timely notice may result in a cancellation fee or forfeiture of the consultation fee.
5. Processing of Approved Refunds
If a refund is approved, it will be processed using the original method of payment within 10–15 business days. You will be notified by email once your refund has been initiated.
6. Changes to This Policy
We reserve the right to modify or update this Return and Refund Policy at any time without prior notice. The latest version will always be posted on this page with a revised effective date.
7. Client Responsibility
Clients are responsible for providing accurate information during the engagement process. Failure to provide necessary information may affect the quality and delivery of services and does not constitute grounds for a refund.
8. Contact Information
If you have any questions regarding this Return and Refund Policy or wish to request a cancellation or refund, please contact us:
CleverWa
7010 Kerr St, Vancouver, BC V5S 1Z1, Canada
Phone: +1 604-439-9554
Email: [email protected]